Job Description
Marketing Liaison

POSITION SUMMARY

The marketing liaison is responsible for coordinating all sub acute admissions to the facility and assisting in the referral to admission process. The marketing liaison is responsible for developing census as defined through targeted goals of the business plan. He/she acts as a clinical liaison and develops relationships with hospitals, physicians, insurance companies and other major referral sources with an emphasis on face to face contacts.

ORGANIZATIONAL RELATIONSHIPS

1.    Reports to the Regional Marketing Director

2.    Maintains a good rapport with all personnel

3.    Demonstrates a team attitude

4.    Maintains cooperative interdepartmental relationships

5.    Communicates professionalism at all times

6.    Inspires confidence from patients, family, visitors and staff

QUALIFICATIONS

EDUCATION: Graduate of an approved school of professional nursing With current and active professional state license.

KNOWLEDGE/SKILLS: Ability to coordinate, analyze, observe, make decisions and meet deadlines in detail oriented manner. Ability to work effectively with all persons and disciplines. Ability to work independently. Must have a valid driver's license and own an automobile. Must be of good moral character and have a sincere desire to work with patients, referral sources, staff, visitors, insurance personnel and family members. Computer knowledge including hospital referral programs. Demonstrates knowledge and understanding of healthcare operations and legal guidelines.

DUTIES AND RESPONSIBILITIES

The following statements reflect the duties considered necessary to describe the principle functions of the job as identified. It shall not be considered a complete description of all the work requirements and expectations that may be inherent in the position.

·                       Ability to make decisions regarding referral appropriateness and evaluate medical appropriateness of referrals for admission and placement in to the facility

·                       Provide on site evaluations incorporating review of the client's medical record and contact with other appropriate professional contacts.

·                       Develops relationships with the referral sources.

·                       Manages cost associated with marketing, travel, education, and public relations activities.

·                       Participates in facility marketing. Collects data on all patient referrals (admissions, denials, reason denied)

·                       Organizes plans and manages time effectively to complete job duties.

·           Provides education, information, in-services, and professional presentations for the community, physicians, and referral sources.

·           Provides facility tours as needed.

·           Respects and maintains confidentiality of all patient records, abiding by HIPAA and uses complete discretion when discussing patient information.

·           Meets with administrators at all facilities on a monthly basis or as needed or requested by administrators.

·           Demonstrates commitment to superior customer experiences with a service oriented attitude.

·         Other duties as assigned by the Regional Marketing Director.

PHYSICAL, PSYCHOLOGICAL AND ERGONOMIC REQUIREMENTS

Successful performance of essential functions can best be achieved through consistent application of current knowledge, use of good judgment, common sense, ability to establish and carry out priorities, effective use of interpersonal skills and ongoing communication with residents. Staff, families, interdisciplinary team members, and other co workers.

This job cannot be performed without exposure to the stresses associated with an intimate, 24 hour resident care environment that delivers care and services primarily to disabled and cognitively impaired residents with varied ages. Essential functions are carried out in a variety of positions including standing and sitting. To meet the residents' needs, virtually all positions require the ability to move freely throughout the building. Stooping, bending, lifting, and carrying as well as other physical demands may be required as described in the Essential Physical Demands of this position.

ESSENTIAL PHYSICAL DEMANDS OF THE MARKETING LIAISON POSITION:

1.         Mobility — To move freely through facilities and out of the facility to assess patients.

2.         Lifting — Approximately 20 pounds may be required.

3.         Climbing / Balancing — Only to access stored items, minimal need.

4.         Stooping, Bending — Infrequently required.

5.         Pushing — Minimal requirement.

6.    Standing / Sitting — Frequent movement needed.

7.         Reaching — Minimal need, only or routing / accessing of light inventory.

8.         Hearing / Speaking / Vision / Color vision — Needed only for communication skills.

Handling and preparation of foods in accordance with sanitary regulations and facility policies; preparation of foods that are palatable and appetizing in appearance; meet meal schedules; avoid food waste; proper care of equipment.

Specific Duties:

1. Preparation of meals ensuring proper diet consistency required.

2. Estimate production requirements according to resident census, menu and prior history.

3. Presenting food in an attractive and palatable manner.

4. Follow standardized recipes, but make frequent independent decisions relative to type of meal to be served and method of preparation.

5. Prepare foodstuffs for cooking to include peel, wash, trim and cut vegetables and fruits, wash, cut, trim and bone meat, fish and poultry and cut into uniform portions as required.

6. Maintain clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash etc.

7. Comply with nutrition and sanitation regulations.

8. Perform other kitchen duties as assigned.

Minimum Qualification Standards

Education: Completed formal training programs in food preparation, sanitation and personal hygiene.

Certification/licensure

Work Experience: 1 year experience as a cook in a hotel, restaurant or other institution.

Freedom from illegal use of drugs, and freedom from use and effects of use of drugs and alcohol in the workplace.

Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.

Essential Physical Demands of the Position

a. Mobility

b. Lifting: lift cases of food and supplies up to 50 lbs

c. Climbing

d. Bending

e. Pushing

f. Standing/sitting

g. Reaching: remove food from storage

h. Hearing

i. Ability to read, write and understand English

Essential Environmental Demands

a. Inside/Outside

b. Heat/cold: work in hot kitchen and cold refrigeration

c. Wet/humidity: kitchen hot and humid

d. Fumes/odors/chemical exposure

e. Other hazards

A Certified Nursing Assistant (CNA) is a non-professional worker who, under the direction and supervision of a Registered Nurse, carries out simple nursing functions. These include attending the personal needs of selected residents, procuring and returning equipment, running errands and assisting in the general maintenance of the nursing unit.

DUTIES AND RESPONSIBILITIES:

1. Gives hygienic care: bathing, assisting with cleaning teeth, back rubs, providing water to wash hands and face, nail care, combing hair.

2. Gives, removes and cleans bedpan.

3. Prepares residents for meals, assists residents to eat.

4. Assists the Nurses in the care of residents as directed.

5. Reports all observations concerning residents to a Team Leader.

6. Makes beds, occupied and unoccupied.

7. Assists patients in moving and turning, and getting in and out of bed, and walking as needed.

8. Keeps water pitchers clean and filled with fresh drinking water.

9. Assists in keeping department neat and clean by: cleaning bedside unit, cleaning nursing equipment, keeping service areas in order (utility room, linen room, and kitchen).

10. Assists in keeping residents’ flowers fresh and watered.

11. Charts pertinent information on flow sheet as directed by Team Leader.

MINIMUM QUALIFICATION REQUIREMENTS:

· Certification or eligible for certification in the State of Florida.

· Preference given to the applicant who can provide evidence of previous satisfactory experience as CNA.

· Male and female are both eligible.

ESSENTIAL ENVIRONMENTAL DEMANDS OF THE POSITION:

· Inside/Outside

· Heat/Cold

· Wet/Humidity

· Noise/Vibrations

· Fumes/Odors/Chemical Exposure

· Other Hazards

 7 – 3 SHIFT

1. Report on duty promptly at 7:00 am in full uniform including name badge, clock in and report to nurse in charge of unit.

2. Check assignment, review Instruction Sheets and receive report.

a. Get residents ready for breakfast-which 11-7 has not completed.

b. A.M. care – faces and hands washed, teeth or dentures cleaned.

c. Bathroom or bedpan before eating.

d. Sit residents up in bed with over bed table in place or out of bed to chair.

e. Pass trays – assist as needed – fix eggs, butter toast, fix coffee etc.

f. Feed residents as needed – report any difficulty in eating or change in appetite to nurse.

g. Remove all trays from rooms to be returned to the kitchen.

3. Get linen ready.

4. Daily baths and showers to assigned residents. Provide privacy as per regulations. Knock on doors before entering rooms.

a. Mouth care – teeth or dentures daily.

b. Back care – back rubs, skin care

c. Peri-care.

d. Report to nurse any unusual findings with resident.

e. If resident needs any treatments for decubitus (wound care etc.) the nurse will do these – tell her when resident is ready.

5. Residents out of bed. Check those who need to be ready for therapy.

a. All residents are to be out of bed - unless otherwise ordered by physician.

b. All residents are to be dressed appropriately (no holes/rips or torn clothing).

c. Residents should be taken to TV room, dining room, activities, physical therapy room or outdoors as tolerated.

d. Complete all restorative care as ordered.

6. Assist with admissions and discharges as necessary.

a. Introduce self. Obtain height and weight of resident.

b. Bring resident to room and assist to undress and unpack.

c. Fill in clothing list and admission sheet completely.

d. Escort all discharge residents out of building.

7. Make beds using covered barrels for dirty linen. No linens on floor.

8. Assist with lunches (as with breakfast). Encourage residents to eat in the Dining Room.

9. Report to dining room at 11:30. Prepare residents for lunch. Take assigned residents to the dining room. Ambulate to dining as ordered. Sanitize resident’s hands; offer clothing protectors, or assist resident eating in rooms as assigned. Monitor dining room as assigned.

a. Pass trays – assist as needed.

b. Feed residents as needed – report any difficulty in eating or change in appetite to nurse.

c. Assist residents eating in rooms as assigned; remove all trays from rooms for return to kitchen.

10. Take breaks and lunches as assigned. If one person goes late it holds the next person up.

11. Bring residents to activities in the afternoon.

12. Walk residents as per schedule and to and from dining if able.

13. Check residents every two hours and provide for toileting, restraint release, change of position tec.

14. All residents are to receive fresh water and nourishments per policy. Change water sets and clean ice chest per policy.

15. Review CNA instruction sheet for accuracy – notify nurse of changes as necessary.

16. Prepare residents for care conferences. Take them with you to conference as assigned.

17. Afternoon duties:

a. Special assignments-utility room, linen, closets, etc.

b. Make sure resident rooms are neat – bedside tables clean, bedpans and urinals clean and put away. Closet draws are tidy and neat, clothing on hangers.

c. Empty catheters.

d. Make all empty beds in your assignment and prepare room for new admission.

e. Complete all charting; flow sheets, restorative documentation etc. Notify nurse of any changes or problems.

f. All personal items in plastic bags labeled with resident names.

18. Make final rounds and report off to Charge Nurse notifying her of any resident care issues or needs.

I have read and understand this position description and agree to perform all responsibilities and duties to the best of my ability. I understand that in the performance of my duties, exposure to blood and body fluids is likely.

Reports To:                             Food & Nutrition Services Director/Supervisor

General Responsibility:

Perform a variety of dietary related functions designed to produce three (3) healthy meals daily, in a safe and clean surrounding, according to government regulations.

Specific Duties:

1. Assist in setting up trays and serving carts.
2. Deliver trays to various resident dining rooms.
3. Assist dishwasher in preparing dishes and utensils for washing.
4. Store clean dishes and utensils properly.
5. Prepare coffee/drinks as directed.
6. Maintain clean and sanitary work area by:

-Daily cleaning of all equipment and surfaces

-Return all items to proper storage areas

-Clean spills immediately

7. Assist in preliminary preparation of foods as directed.
8. Perform other selected duties as assigned.

Education and Experience:

1. Able to read, write and carry out verbal and written instructions.
2. Previous experience desirable but not necessary.
3. Ability to lift heavy objects and stand for an extended period of time.
4. Maintain neat and clean appearance.

Freedom from illegal use of drugs and freedom from use and effects of use of drugs and alcohol in the workplace.

Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.

Essential Physical Demands:

Mobility

Lifting

Climbing

Bending

Pushing: food carts weigh approximately 50 pounds

Standing/Sitting

Reaching

Hearing

Speaking

Essential Environment Demands of the Position:

Inside/Outside

Heat/Cold

Wet/Humidity

Noise/Vibrations

Fumes/Odors/Chemical Exposure

Other Hazards

To case manage assigned residents. Conduct and coordinate the development and completion of the residents assessments in accordance with regulations and facility policies and procedures.

QUALIFICATIONS

Education:

-                      A professional nurse, currently licensed in the state of Florida

-                      Experienced in the long-term care arena working with Minimum Data Sets

-                      Computer literacy

Essential duties:

-                      A salaried position

-                      Successful completion of facility pre-employment physical examination and drug screen

-                      Ability to ambulate throughout the facility as needed for job duties

-                      Ability to sit for time required to complete paperwork duties

-                      Able to work flexible hours

Capabilities:

-                      Concrete organizational skills

-                      Outstanding clinical assessment skills

-                      Excellent communication skills

-                      Able to work well with staff

-                      Able to competently understand and complete clinical documentation:

                                i.Nursing

                              ii.Therapy

                            iii.Interdisciplinary notes

JOB DUTIES AND RESPONSIBILITIES:

·                     Enter residents into computer (Assessments) on the first business day after admission and establish the Assessment Reference Date (ARD) in computer create, update and maintain schedules for upcoming assessments and distribute to interdisciplinary team (IDT) members. Assure that required time frames are met without exception.

·                     Review admission chart on the first business day after admission and gather information for initial assessment. Finalize initial care plan. Assure reason for admission is care planned. Add any care plans necessary prior to comprehensive care plan meeting.

The on-going resident assessment includes:

-                      Cognition and communication

-                      Vision and hearing

-                      Range of motion/evaluate any deficits

-                      Skin condition/sound assessment

-                      Contingency/Bowel & bladder program

-                      Pain issues-need for continuous or PRBN treatment/other interventions

-                      Behaviors-need for /effectiveness of interventions such as:

                                                        i.            Physician ordered psychiatric and or psychological services

                                                      ii.            If behavior is inhibiting progression of rehabilitation

-                      Medication and treatment effectiveness

-                      Diabetic control-observe signs and symptoms and monitor effectiveness of
treatment

Conduct record review of:

-                      Physician’s orders & progress notes

-                      Staff notes: nursing, dietary, therapy

-                      Consultations

-                      Any wound reports

-                      ADL documentation

-                      Laboratory and X-ray results

-                      Contingency, Bowel & Bladder training documentation

Interview/observe staff regarding resident’s:

-                      Function/response to rehabilitation

-                      Behaviors

-                      Cognition

-                      Pain control

-                      Contingency

-                      Any issues pertinent to the resident

·                     During the chart review audit the chart for issues that may require follow-up as a secondary admission chart audit source, such as:

-                      Admission height and weight obtained and documented

-                      B & B training initiated as appropriate, Foley catheters discontinued if possible with training initiated

-                      Comprehensive diagnosis documented on physician orders

·                     Read the 24 hours report each day. Review weekly wound report. Monitor for significant changes that would necessitate an additional assessment. Attend, conduct and keep notes for daily Stand-up meeting for assigned Residents. Re-assess residents as needed.

·                     Communicate any issues identified as requiring attention during review to appropriate person.

·                     Assure Pre-MDS Collection Tool is completed at time of initial assessment and annual assessment thereafter.

·                     Complete required MDS assessments, RAPS and care plans.

·                     Conduct MDS and care plan meetings with IDT, residents and/or responsible persons and other staff. Have charts, Kardexes, BMRs and flow sheets at meeting for updating if determined necessary at the meeting.

·                     Complete the interdisciplinary note on the Pre-MDS Collection Tool following the care plan meeting.

·                     Print assessments, RAPs, care plans, obtain appropriate signatures:

-                      IDT members present

-                      Director of Nurses (DON) on care plan signature sheet

-                      Medical Director on care plan signature sheet for his/her residents

3.         Maintains appropriate records relating to program attendance and individual visits.  Records comments in resident record as directed.

4.         Other related duties as assigned.

MINIMUM QUALIFICATION REQUIREMENTS:

·         Education:                         Ability to read, writ and understand English

·         Work Experience:             1 year exp. in LTC Activities or as CNA

Freedom from illegal use of drugs, and freedom from use and effects of the use of drugs and alcohol in the workplace. Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.

ESSENTIAL PHYSICAL DEMANDS OF THE POSITION:

·         Mobility:               Participates in activities

·         Lifting:                  20 lbs

·         Climbing

·         Bending:               Assists in recreation programs

·         Pushing:                150 lbs in wheelchairs

·         Standing/Sitting   

·         Reaching:              Storage and decorating

·         Hearing:                In high or low tone, clearly to be understood by residents

·         Speaking:              In high or low tone, clearly to be understood by residents

ESSENTIAL ENVIRONMENTAL DEMANDS OF THE POSITION:

·         Inside/Outside

·         Heat/Cold

·         Wet/Humidity

·         Noise/Vibrations

·         Fumes/Odors/Chemical Exposure

·         Other Hazards

The Unit Manager assumes 24-hour per day responsibility and accountability for the nursing care of all residents on an assigned unit. Supervises licensed nurses and other nursing personnel in the delivery of care and services according to each resident’s comprehensive resident assessment and plan of care. Manages unit in accord with Facility philosophy in compliance with standards of professional nursing practice and with all State laws and regulations. Utilizes resources in an efficient and economic manner to ensure that each resident achieves the highest practicable physical, mental and psycho-social well being.

MINIMUM QUALIFICATION STANDARDS:

Education: Graduate of an accredited school of nursing.

Certificate/Licenses: Current, active license as registered nurse in Florida.

Work Experience: Two years professional nursing experience providing direct care in long-term care facility with one year supervisory or management experience with direct care staff.

Freedom from illegal use of drugs, and freedom from use and effects of use of drugs and alcohol in the workplace.

Persons who have been found guilty by a court of law abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position.

PERFORMANCE REQUIREMENTS:

Knowledge of nursing principles (geriatric, other specialty, general chronic care) and professional standards of nursing practice and ability to apply to resident specific circumstances. Able to identify, implement and evaluate appropriate objectives and interventions for residents.

Demonstrates competency in clinical skills needed for Facility resident population.

Demonstrates competency in physical, behavioral and functional capacity assessment of long-term care residents including use of the State-approved Resident Assessment Instrument.

Working knowledge and ability to interpret and demonstrate Facility policies, procedures to direct care staff.

Sufficient organizational and interpersonal skills to assign, motivate staff, elicit work output, improve quality and interact effectively with residents, families, interdisciplinary team members, administration, government officials, consultants and other in addition to staff.

Carries out all duties in accord with the Facility mission and philosophy.

Demonstrates knowledge of and respect for the rights, dignity and individuality of each resident in al interactions. Able to act as role model for unit staff by protecting and promoting residents’ rights in all interactions with residents and families.

Appreciates the importance of maintaining confidentiality of resident and Facility information.

Demonstrates honesty and integrity at all times in the care and use of resident and Facility property.

Able to understand and to follow written and verbal directions. Able to communicate effectively with staff members and residents through verbal and/or written means.

Able to express self adequately in oral and written communication. Able to communicate effectively within interdisciplinary care setting and to government agencies.

Knowledge of emergency and disaster procedures of Facility. Able to locate nearest exit, to understand and respond to written or oral instruction in case of emergency.

Sufficient mobility, and strength to move freely through the building, to assure resident safety at all times and to assist, transfer or otherwise move residents of Facility out of danger in case of emergency.

Demonstrates respect for co-workers and responds to needs of residents by complying with Facility policies on attendance and punctuality and dress code. Able to arrive and to begin work on time. Reports for duty as scheduled on all shifts, weekends and holidays.

Working knowledge and ability to comply with Facility policies and procedures for workplace safety including infection control procedures, application of universal precautions for blood borne pathogens, use of personal protective equipment and handling of hazardous materials.

Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects within allotted time.

Able to respond to change productively and to handle additional tasks/projects as assigned. Able to fulfill all essential functions of Unit Manage/Charge Nurse.

Able to respond to Unit needs on an on-call basis.

Knowledge of and ability to apply Facility personnel policies to job actions without regard to race, religion, age, sex, national origin or disability.

Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others.

ESSENTIAL JOB FUNCTIONS:

Makes daily rounds on unit to observe, examine, interview residents, to evaluate staffing needs, to monitor regulatory compliance, to inspect care environment, and to evaluate staff interactions and clinical skills competency.

Audits 24-hour report as completed by Unit Nurses and reviews clinical records to identify problems, to ensure timely responses to residents’ needs, to evaluate documentation skills of unit nursing staff, and to evaluate regulatory compliance with documentation requirements.

Listens to verbal shift report making special note to follow up on significant changes in condition, admissions, transfers, discharges, initiation or use of physical or chemical restraints, unnecessary use of any drug, incidents, unexplained injuries, medication errors, loss of resident property or evidence of resident or family dissatisfaction.

Analyzes data gathered from rounds and record reviews and acts promptly to resolve problems and to continuously improve quality. Participates in formal quality assessment and assurance activities as directed by the Quality Assurance Committee.

As the nurse with responsibility for the residents on the unit, conducts or coordinates with the interdisciplinary team resident assessment process including accurate completion of the state-approved Resident Assessment Instrument.

Participates as member of interdisciplinary team in development of plan of care for each resident that assists the resident to attain or maintain the highest practicable physical, mental and psycho-social well being. Plans of care are developed with the participation, to the extent practicable, and consent of the resident and/or resident’s interested family member, legal representative. Plans of care include measurable objectives and timetables and accommodate resident’s needs and preferences including choices about preferred intensity of medical treatment.

Attends interdisciplinary conferences to plan care. Elicits input from direct care staff on all three shifts and provides opportunities to attend and participate in interdisciplinary care conferences.

Supervises nursing staff in the implementation of plans of care to assist residents to attain or maintain highest practicable physical, ental and psycho-social well being.

Maintains ongoing communication with other disciplines to evaluate resident responses to interventions, to suggest alternative approaches when indicated and to revise and update plans of care to reflect progress toward goals. Facilitates interdepartmental communication to meet residents’ needs.

Informs the resident in advance about care and treatment and any changes to the plan of care.

Immediately informs the resident, consults with the resident’s physician and notifies the designated family member and/or the resident’s legal representative when there is an accident involving an injury which has potential for requiring physician intervention; a significant change in the resident’s physical, mental or psycho-social status; a need to alter treatment significantly or a decision to transfer or discharge the resident from the Facility. Promptly notifies the resident, designated family member and/or resident’s legal representative when there is a change in room or roommate.

Interacts with residents, family members, legal representatives, surrogates to answer questions, resolve concerns. Makes prompt attempts to resolve all resident grievances, seeking consultation or assistance from other departments or administration as appropriate.

Educates and develops unit nursing staff members by observing practice, interpreting facility policies and procedures, identifying learning needs and taking advantage of opportunities to teach on the unit.

Monitors unit nursing staff for correct, consistent application of infection control procedures. Consults with (Assistance Director of Nursing) on questions related to infection control.

Assists Unit Nurse with the assignment of nursing staff to ensure sufficient number of staff. Evaluates staffing patterns based on unit census, resident acuity, other resident needs. Adjusts staffing pattern accordingly. Communicates difficulty meeting resident needs and maintaining regulatory compliance promptly to Director of Nursing.

Adjusts own work schedule to maintain direct contact with and to evaluate performance of nursing staff on all three shifts.

Conducts performance evaluations of unit nursing staff based on demonstrated competency to perform essential functions of the job. Conducts skills observations of nurses aides.

Actively participates in long-term care survey process. Accompanies surveyors at all times while on unit. Provides or offers supplemental information to ensure accurate survey results. Responds to surveyor questions. Records actions of survey team members and reports to Director of Nursing at end of each survey day. Consults with Director of Nursing about undertaking corrections while survey is in progress.

Completes required documentation of care and services delivered during shift including subjective findings, objective symptoms, interventions and resident responses to interventions. Completes required documentation of special circumstances including accident/incident reports in compliance with State and Federal laws and regulations.

Reports relevant information to the Director of Nursing including, interdisciplinary team functioning and communication, regulatory compliance issues, resident risk factors, sudden changes in resident behavior, expressed dissatisfaction by resident or family, refusals of treatment, unexplained injuries, staff behavior (positive and negative), staffing needs, equipment and supply needs, opportunities to revise policies and procedures and to improve quality.

Monitors staff for compliance with OSHA mandates on workplace safety including hazard communication and blood borne pathogens. In cases of workplace exposure, provides immediate first-aide and refers employee to appropriate facility staff member for post-exposure follow-up.

Reports all injuries to self or others to supervisor immediately.

Takes job actions with staff members under appropriate circumstances. Applies facility policies about progressive discipline correctly. Removes staff member from unit if necessary to avoid endangerment to health or safety of residents or other staff members. Reports all job actions taken to Director of Nursing promptly.

Attends continuing professional education programs and in-service education. Applies information to job responsibilities.

Participates in fire and disaster drills. In the event of an emergency, carries out assigned duties to assure resident safety.

PHYSICAL, PSYCHOLOGICAL AND ERGONOMIC REQUIREMENTS:

Successful performance of essential functions can best be achieved through consistent application of current knowledge, use of good judgment, common sense, ability to establish and carry out priorities, effective use of interpersonal skills and ongoing communication with residents, staff, families, interdisciplinary team members, and government officials, including State surveyors and ombudsmen.

This job cannot be performed without exposure to the stresses associated with an intimate, 24-hour residential care environment that delivers care and services primarily to disable and cognitively impaired residents. Examples of these stresses include, but are not limited to; shift rotation, weekend and holiday duty, unusual or impaired behavior by residents, family reactions to having a loved one in the nursing home, death and dying, oversight of State surveyors, ombudsmen and Federal officials, presence of consultants and attorneys, and variable involvement of medical staff.